Investigating reports of users being unable to login

Incident Report for Justworks

Resolved

This incident has been resolved.
Posted Sep 17, 2024 - 16:17 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2024 - 16:02 EDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 17, 2024 - 15:24 EDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 17, 2024 - 15:23 EDT

Update

Login functionality has been partially restored but is slower than normal. We are still working on a full recovery.
Posted Sep 17, 2024 - 14:49 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 17, 2024 - 14:15 EDT

Investigating

We are currently investigating the issue
Posted Sep 17, 2024 - 13:16 EDT
This incident affected: Justworks (Justworks Platform).
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