Resolved -
This incident has been resolved.
Jul 9, 19:18 EDT
Monitoring -
A fix has been implemented and we are seeing improvements, but we will continue to monitor the situation.
Jul 9, 18:32 EDT
Identified -
Our provider has identified the issue and is working to implement a fix.
Jul 9, 18:21 EDT
Investigating -
We are currently investigating an issue with our phone provider and customers are unable to reach us by phone. We encourage customers to contact us via email (support@justworks.com) or via the Chatbot on our site for any immediate assistance.
Jul 9, 18:17 EDT