Two-Factor Authentication is experiencing issues

Incident Report for Justworks

Resolved

This incident has been resolved.

Posted May 12, 2021 - 12:35 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 11, 2021 - 12:01 EDT

Identified

We are experiencing issues with Verizon members receiving our two-factor authentication texts. We are actively working to address and resolve this issue.

Posted May 11, 2021 - 10:57 EDT

Investigating

We are currently investigating issues with two-factor authentication

Posted May 11, 2021 - 10:13 EDT

This incident affected: Justworks (Justworks Platform).